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Local Authority Services and Performance - Scottish Household Survey: a data cube slice

Percentage of adults who agree with various statements about local authority services and performance, from the Scottish Household Survey (SHS)

View as a spreadsheet
  1. 16-34 years
  2. 35-64 years
  3. All
  4. 65 years and over
  1. All
  2. Female
  3. Male
Local Authority Services And Performance
  1. I can influence decisions affecting my local area
  2. I want greater involvement in decision-making
  3. My council addresses key issues
  4. My council designs services around users' needs
  5. My council does its best with the money available
  6. My council is good at communicating performance
  7. My council is good at communicating services
  8. My council is good at listening
  9. My council provides high quality services
Measure Type
  1. 95% Lower Confidence Limit, Percent
  2. 95% Upper Confidence Limit, Percent
  3. Percent
Reference Period
  1. 2012
  2. 2013
  3. 2014
  4. 2015
  5. 2016
  6. 2017
  7. 2018
  8. 2019
Simd Quintiles
  1. 1 - most deprived
  2. 2
  3. 3
  4. 4
  5. 5 - least deprived
  6. All
Urban Rural Classification
  1. All
  2. Rural
  3. Urban
Reference Area
(showing types of area available in these data)
  1. Countries
  2. Council Areas
Entire dataset
Note: These may be large files.
About the Dataset
Not supplied
Not supplied
In dataset
Next update due
This dataset will not be updated.

Every year the Scottish Household Survey (SHS) asks adults whether they agree with the following statements about local authority services and performance.

• I can influence decisions affecting my local area

• I would like to be more involved in the decisions my council makes that affect my local area

• My council is good at letting local people know about the kinds of services it provides

• My council is good at listening to local people's views before it takes decisions

• My local council addresses the key issues affecting the quality of life in my local neighbourhood

• My local council designs its services around the needs of the people who use them

• My local council does the best it can with the money available

• My local council is good at letting people know about the kinds of services it provides

• My local council provides high quality services

The data is reported here is representative of the adult population and is available by:

• Local Authority

• Age of the randomly selected adult

• Gender of the randomly selected adult

In the 2018 SHS the gender question was revised. In previous years interviewers asked if household members were 'male' or 'female'. In the 2018 survey the options given were: 'man/boy', 'woman/girl' and two additional responses: ‘identified in another way’ and ‘refused’. In order to remain harmonised with other datasets, the previous response options 'male' and 'female' will be maintained.

• Urban/Rural Classification

• SIMD quintiles

The most recent annual publication can be accessed at

The full questionnaire for each year can be accessed at:

And the survey data for the full Scottish Household Survey is available from the UK Data Service.

Confidentiality Policy

The Scottish Household Survey complies with statistical disclosure control principles and the Code of Practice for Official Statistics. It is therefore not possible to calculate how many respondents gave a certain answer based on the results of this survey.

Quality Management

Full details of the methodology and fieldwork outcomes for the Scottish Household Survey can be accessed here.

Accuracy and Reliability

Some tables include missing values. This is where the count on which percentages would be calculated is less than 50 and this data is judged to be insufficiently robust for publication.

Coherence and Comparability

The Scottish Government conducts several major population surveys that are used to inform the policy debate in Scotland and in some instances the surveys can be complementary. The Long-Term Survey Strategy 2018-2022, of which the SHS is a central element, aims to ensure that the Scottish Government’s population surveys continue to meet key information needs while maximising the analytical potential of the data they generate. A guide is available providing more information on Scotland’s surveys.

Accessibility and Clarity

A glossary of terms used in the Scottish Household Survey is available in the annual report.


The SHS is designed to provide reliable and up-to-date information on the composition, characteristics, attitudes and behaviour of private households and individuals, both nationally and at a sub-national level and to examine the physical condition of Scotland’s homes. It covers a wide range of topics to allow links to be made between different policy areas.

Timeliness and Punctuality

This dataset will be updated annually.


The Scottish Household Survey is not subject to scheduled revision. Revisions and corrections to previously published statistics are dealt with in accordance with the Scottish Government Statistician Group corporate policy statement on revisions and corrections - a copy of which is available on the Scottish Government website


This slice of multidimensional data is not a Linked Data resource in the database: it's a virtual resource (i.e. you can't query it by SPARQL). But does have a permanent unique URL which can be bookmarked.
Dimensions Linked Data

A linked data-orientated view of dimensions and values

Dimension Locked Value
Reference Period
Simd Quintiles
1 - most deprived
(not locked to a value)
(not locked to a value)
Local Authority Services And Performance
(not locked to a value)
Reference Area
(not locked to a value)
Urban Rural Classification
(not locked to a value)
Measure Type
(not locked to a value)